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The Catholic Diocese of Cleveland Published: March 7, 2019
Cleveland, OH
Job Type



The Catholic Diocese of Cleveland was founded on April 23, 1847.  It is the twenty-third largest diocese in the United States.  The Most Reverend Nelson J. Perez was installed as the 11th Bishop of Cleveland on September 5, 2017.  The diocese encompasses the counties of Cuyahoga, Summit, Lorain, Lake, Geauga, Medina, Wayne and Ashland. There are more than 670,000 Catholics in the Diocese, and Catholic Charities- Diocese of Cleveland is one of the largest diocesan systems of social services in the world.  There are 185 parishes, 111 Catholic schools, 1 pastoral center and 1 mission office within the diocese.  The cathedral is the Cathedral of St. John the Evangelist, located in downtown Cleveland. Members of the diocesan staff support the Bishop in ministering to the people of God by working together to provide vision, leadership and service to continue the mission of Jesus to transform the world.  As a community, they are committed to live by the values of faith, dignity, stewardship and justice.

Position:  Victims Assistance Coordinator

The Diocese of Cleveland is currently seeking qualified candidates to serve as Victims Assistance Coordinator.  Two part-time professionals will be engaged to compassionately assist victims who have been sexually abused by priests, deacons, or individuals representing the Diocese.  The Victims Assistance Coordinator works with victims to make a formal complaint of abuse and obtain supportive resources for victims and their families.

  • Respond with pastoral care to all reported victims of sexual abuse as quickly as possible within 24 hours.
  • Encourages an alleged victim of childhood sexual abuse to make a report to the appropriate law enforcement or children’s service agency.
  • Extend outreach for emotional and spiritual support to the family of a reported victim.
  • Assess the apparent spiritual, emotional, and psychological needs of an alleged victim, to the extent possible.
  • When appropriate, offer support and obtain counseling for the victim and coordinate the provision of and payment for recommended services.  Make appropriate referrals to mental health counselors or other services.
  • If outreach or spiritual, emotional, and psychological support are more appropriately provided through another diocese, eparchy, or religious congregation, coordinate the contact with the other entity.  Thereafter, serve as a contact person to facilitate any necessary future coordination or information sharing.
  • Be available and present to support a victim before, during, or after a meeting with the investigator or Review Board.
  • Facilitate and arrange meetings with the bishop or his representative or other diocesan personnel if appropriate.
  • Assist the victim in obtaining transportation to any meetings and interpretative or other support services necessary to participate.
  • Exercise prudent judgment in continuing to provide emotional and spiritual support for as long as the need exists.
  • Serves as a resource for the Review Board about issues of abuse, diocesan procedures, and particular situations within the diocese.
  • Maintains open communications with the Review Board.  Maintain appropriate documentation and submit appropriate records within deadlines.
  • Participate in evaluation of procedures and coordination processes and craft recommendations for improvement.


  • Demonstrated understanding of the Catholic Church, its teachings and traditions.
  • Bachelor’s degree or one to two years of related experience or training, or equivalent combination of education and experience.  Master’s degree in related field preferred.  Licensed Independent Social Worker (LISW) preferred.
  • Demonstrated familiarity with health resources and support measures helpful to victims of sexual abuse and their families.
  • Exceptional communications skills, in particular, exceptional capability to listen and respond sensitively, compassionately, and appropriately.  Outstanding written communication skills.
  • Knowledge of the civil authorities and agencies which respond to allegations and findings of sexual abuse.

Ability to commit to an unpredictable schedule and respond to calls and reports within 24 hours (with coordination of coverage between two Victims Assistance Coordinators.)

  • Sophisticated discernment and appropriate discretion in the handling of sensitive, confidential and critical information.

For Consideration:  Submit a cover letter, resume, contact information for three professional references, and completed Diocese of Cleveland Employment Application to:   Position will remain open until filled.

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